This policy explains how KIVA Industries handles information submitted through this website.
Information we collect
When you submit a quotation request, contact form or chat message, we collect the details you provide — such as your name, company, phone number, email, delivery location, requirement details and any document you upload.
How we use it
We use this information only to respond to your enquiry, prepare quotations, process orders and provide customer support. We do not sell your information.
Sharing
Requirement details may be shared with vetted suppliers strictly for preparing your quotation. Your contact details are not shared without your consent, except where required by law.
Storage and security
Submissions and uploaded documents are stored securely with restricted access for our procurement team.
Your choices
You can request access to, correction of, or deletion of your information by emailing sales@kivaindustries.com.